Internet explorer has stopped working

How to fix Internet Explorer has stopped working? 

+1-800-862-9240

Internet explorer stopped working: If  MSN  customer gets this error message Internet Explorer has stopped working‘. That means,  must be a  3rd  party  “.dll”  file is conflicting with iexplore .exe.

Internet Explorer getting lots of load unwanted toolbars,  BHO’s,  addon’s,  extensions, and some internet explorer security settings.

We have  the proper solution to  fix that error message  “Internet Explorer has stopped working”.  Follow below mentioned  9  methods one by one to fix that issue.

Method 1: Reset Internet Explorer

Reset Solution 1:

  • Open Internet Explorer.
  • Click on Tools menu (Press “alt” key to active menu bar).
  • Click on “Internet Options“. A configuration window you will appear
  • Click on advanced tab.
  • Press “Reset” Button. You’ll get another box, here check a box named as “Delete Personal Settings“, then
  • Click on Reset button on it.

Reset Solution 2:

If you couldn’t open IE or you couldn’t reset Internet Explorer through above method, so there is another method which is very effective to reset Internet Explorer through the control panel. Follow the following steps:

  • Click on Start Button
  • Follow by Control panel
  • Click on Network and Internet
  • Choose “Internet Options“. (You will get a configuration window)
  • Open advanced tab.
  • Click on “Reset” Button. You’ll get another box, here check the box named as “Delete Personal Settings“, then click on Reset button on it.

Internet explorer stopped working

Follow next method, if it doesn’t work.


Method 2: Disable Software Rendering.

Disable Hardware Acceleration option in IE 9 & IE10

  • Open Internet Explorer.
  • Click on Tools menu (Press “alt” key to active menu bar).
  • Press on “Internet Options”. a configuration window you will appear
  • Now open an advanced tab.
  • Un-check an option named as “use software rendering instead of GPU rendering”. it is located under “accelerated graphics”.

Internet explorer stopped working

Follow next method, if it doesn’t work.


Method 3: Disable 3d in “NVIDIA Graphics driver”

Disable “stereoscopic 3D” option into “NVIDIA Graphic driver” application. (If you have Nvidia Graphics Drivers & Software, If you don’t have you can leave that step)

  • Open Nvidia software from the system tray.
  • Disable the option named as “stereoscopic 3D” from NVIDIA Drivers (NVIDIA driver is a computer Graphics drivers their software runs on the system tray. )

Internet explorer stopped working

Internet explorer stopped working

Follow next method, if it doesn’t work.


Method 4: Uninstall Unwanted Toolbars

  • Remove Unwanted Toolbars from Control Panel.

Internet explorer stopped working

If still, it doesn’t fix, so please follow next method.


Internet Explorer stopped working | +1-800-862-9240


Method 5: Disable Unwanted Add-ons

  • Disable Unwanted Add-ons from Internet Explorer.

Internet explorer stopped working

Please follow next method, if it doesn’t work.


Method 6: Re-install Java, Flash player, Silverlight.

  • Uninstall and then Re-install Add-ons program Like Java, Flash player, Silverlight from the control panel.

Follow next method, if it doesn’t work.


Method 7: Reset Security Zone.

  • Reset Internet Explorer Security Settings zone.

Internet explorer stopped working

It doesn’t fix, so please follow next method.


Method 8: Run Microsoft Fixit’s

  1. Download and run this Microsoft Fixit to resolve that problem.
  • https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
  • https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2. Restart the computer.

Follow next method, if it doesn’t work.


Method 9: Get “.dll” file name which one makes conflicting.

If your issue has not fixed yet by following above method, that means must a “.dll” file which have made conflicting with iexplore.exe. we have to find that “.dll” file name with the help of system logs. please follow steps.

  • Right click on MyComputer and then click on Manage. You’ll get another window.
  • Click on an arrow of the “Event Viewer” (Expand it).
  • Press the arrow of the “Windows Logs” (Expand it).
  • Click on “Application” under Windows Logs.
  • Now look on the right side panel, it has listed all the system LOGS.
  • Next scroll down and find an error(Red Cross Error) related to iexplore.exe, and double click on it get the details (that log was created when you get an error message on Internet Explorer, so please find by the “Time”).
  • Now you have the Error Message details. Find the name of “.dll” on that detail.
  • Now you have the particular “.dll” file name which one is doing conflicting with iexplore.exe. Now Stop the conflicting via repair, rename, delete that file. you have to do research on it, what to do with that file (I can’t help you anymore because I don’t know “.dll” file name), so please do it carefully.

Internet explorer stopped working

 

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